What's Encouraged:

Knowledge Sharing and Learning

• Help others by answering questions and providing thoughtful feedback

• Share insights about best practices and innovative use cases for DeepL’s products and services

• Discuss DeepL's features and potential improvements constructively

Positive Engagement

• Say hi to new members!

• Provide constructive feedback and suggestions

• Celebrate community achievements and milestones

Innovation and Ideas

• Share feature suggestions and product feedback in the designated Ideation area. The most upvoted ideas may shape DeepL’s future

• Approach challenges or issues respectfully with solutions in mind

• Engage with ideas from other members constructively

What’s Not Allowed

To maintain a respectful and productive space, certain behaviors are prohibited:

Harassment and Discrimination:

• Harassment, bullying, or intimidation of any kind

• Hate speech, discriminatory language, or offensive content

• Personal attacks, trolling, or inflammatory comments

• Impersonation of others or creating fake accounts

Private or Confidential Information:

• Sharing confidential company details, customer data, or proprietary information about your company 

• Revealing another person’s confidential or personal information without their consent, including, but not limited to phone numbers, email addresses or home addresses

• Sharing images featuring other individuals without their written consent

Inappropriate Content:

• Spam, duplicate posts, or off-topic content that disrupts community discussions

• False or misleading information

• Self-promotion of personal businesses, services, or monetized content without DeepL’s approval

• Posting advertisements for other businesses without DeepL’s approval 

• Divisive content including political campaigning, or other polarizing content unrelated to our community purpose

Intellectual Property:

• Posting content that infringes upon someone else’s copyrights, trademarks or other IP rights

• Only post your own content or content you have permission to use on the community platform

• Sharing images, documents, or other materials without proper rights or attribution

• Sharing cheats or hacks for DeepL services or third-party services

Please also refer to section 3.2 on “Unacceptable Content" in our Terms of Service.

Content Standards:

Quality and Clarity

In order to ensure that DeepL Bridges remains a valuable and insightful space, please observe these content standards: 

• Stay on topic and avoid repetitions

• Ensure your content is clear and relevant

• Use net jargon and abbreviations sparingly and thoughtfully to make it easy for other members to engage in the discussion

• Provide context and background when sharing complex topics

• Search existing discussions before starting new topics to avoid duplicates

• Please write in English so that as many people as possible can engage with your content

Reporting and Content Moderation 

• If you see content that violates laws or qualifies as Unacceptable Content under these guidelines and/or our Terms of Service, please notify us by using the “report” button (or equivalent function) located on the relevant post or content or contact the moderation team at [[email protected]]. We will review all reports promptly and inform you of the outcome. 

• We reserve the right to take appropriate action if content violates our guidelines and/or our Terms of Service including, but not limited to removing the content or, in severe cases, suspending or deactivating your Platform Account. Any action we take will be in accordance with our Terms of Service.

We may update these guidelines from time to time. Any changes will be posted here and become effective once published.